Customer Service Update

Due to ongoing disruption to normal working practices you may experience longer-than-normal response times to support tickets and delayed dispatch of orders. Thank you for your patience.

2020 | 2019

2020

7 May
The sun is shining and there’s bunting to put up but before getting up the stepladder, we’ve got a great offer to float your way. Read more.

27 April
The unprecedented situation we find ourselves in continues to have unforeseen consequences, even for energy.  Plus new features on the way. Read more.

9 April
New features, articles on home solar and the power of individual action + a different kind of Easter hunt.  Read more.

27 March
Response times over this period, the arrival of Loop on Android, Spring cleaning your energy use, the latest from our EV series + lots more!  Read more.

26 February
This week we’ve got a bumper crop of articles on the blog, including pieces on non-solar renewables for the home and the hidden energy costs of box-set binges below, plus overcoming electric vehicle range anxiety and the emerging field of active carbon removal.  Read more.

7 February
The big news from us this week is that we’re now beta testing our Android app.  We’ve had a lot of enquires about when Android is coming, so this is a big step forward for us. Read more.

28 January
This week we’ve we’ve got an in-depth look at how the UK needs to wean itself off gas as a heating source in order to meet our net zero targets, including a look at some of the replacement options.  Following Sir David Attenborough’s sobering and motivating interview on the BBC that we flagged last time, we’ve also got a short piece exploring why the UK has declared a climate emergency. The role we can all play in this starts with making some smart choices about energy use. Read more.

16 January
The big story today is Sir David Attenborough’s interview on the BBC in which he warns we have reached our climate crisis moment.  It’s both sobering and motivating – we all have a role to play in battling this climate emergency and it doesn’t end with choosing a Green Tariff. Read more.

2019

19 December
Our final email of the year features the obligatory Christmas-themed piece below on how to have an energy-saving Christmas, but we’ve also got some other new pieces on the incentives available to make your home more energy efficient, how to take the pain out of switching energy provider and one on Energy Performance Certificates as a starting point for understanding and improving a property’s energy efficiency. Read more.

12 December
This week the blog’s packed to bursting with 11 new posts, covering everything from the future of smart energy and your role in creating a net-zero UK, through to electric vehicles, solar + the Smart Export Guarantee, why it isn’t always easy being green and more besides. Read more.

26 November

This week we’ve got a couple of interesting new articles for you on how to make older homes more energy efficient (including some top tips that apply to all households), plus a great piece on how to get kids on board with saving energy. Read more.

13 November

It’s the time of year when your energy use (and therefore your bills) will inevitably increase.  Read more.

5 November

The big news from us this week is that our new webshop is open and Loop is available for sale.  Hurrah! Read more.

14 October

Thanks for subscribing and welcome to our first update. We’ll send these updates regularly, sharing new blog content, Loop news and highlights from around the Web that we hope you’ll find interesting. Read more.

Like what you see?

Subscribe below to stay in the loop, then visit our blog for great tips on money-saving, smart energy and the environment.

Visit the Loop blog