Link Loop to your smart meter for free to cut electricity use by 10% and reduce your carbon footprint


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  • Features & Benefits
  • Before You Start
  • Costs

Features & Benefits

  • Save energy – the cleanest energy is the energy you don’t use.  Loop smart meter app users cut their usage by 10% on average.
  • Save money – using less energy means spending less on your energy bills, plus we help you stay on the cheapest tariff
  • Save the environment – using less energy is a big step towards reducing your environmental impact.  Our unique Solar Simulation shows the impact that clean, green, home grown energy could have on your household.

Key Features

  • Use the detailed breakdowns in the Loop smart meter app to see the impact of any changes you make.
  • Receive personalised suggestions for reducing your energy usage.
  • Find out whether you’re a high, medium or low electricity user compared to other households like yours – accurate and believable comparisons show you what good looks like.
  • Slay your Phantoms!  Phantom Load is our term for the stuff you always leave on.  We show you what it costs, then you can make smart decisions about what to turn off.  Simple.
  • Find out if solar would work for you using the unique Loop solar simulator.


  • No more wasting money from leaving things on.
  • Understand how much things cost to run.
  • Reduce your environmental impact – every bit of energy you save has a positive impact, whether you’re on a green tariff or not.
  • Switching reminders and recommendations – we’ve got it covered.  We’ll tell you when it’s time to switch, so you don’t need to remember.
  • Check up on your house when you’re away.  It can be quite reassuring to know you haven’t left that heater on.

Before You Start


  • Simple, 5-minute online setup to connect the Loop smart meter app to your smart meter.
  • To link the Loop smart meter app to your smart meter we use payment card details registered to your address to confirm your identity. That’s all we use your card for. We do not take any payment. It is important for us to be clear about that.  If you do not have a bank card registered at this address, don’t worry, there is another way for us to get you linked up using your smart meter’s in-home display. Just set up your account with your email address, add a card registered at another address and we’ll guide you through.
  • Check out the Knowledge Base for more information on the sign-up process


  • The Loop smart meter app is only available via an app on either iPhone or Android handsets.
  • You sign up online via this registration page – after entering your details you will be prompted to download the Loop smart meter app.
  • The Loop smart meter app is currently compatible with Apple iPhones, from 5S onwards, and with Android handsets running version 7 or later.
  • We currently support mainland UK households only. Please register for updates at the foot of the page and we’ll let you know when this changes.
  • Loop is not currently compatible with smart / agile tariffs
  • Loop is not currently compatible with three-phase supplies
  • Loop is compatible with Economy 7 tariffs but there are inaccuracies in the cost calculations as we currently calculate a “blended” price per kWk of electricity and apply that to all energy used through the day and night.  See here for more details.   
  • Loop is compatible with solar installations however this currently comes with caveats:
    • We do not, currently, show solar generation or export in the app.
    • Because our calculations of your Phantom Load are based on your Grid usage, this will also be inaccurate for households with Solar.
    • In the Track section, where you can see your Day, Week and Month view, the numbers shown here are accurate reflections of your imported grid power – so, what you should see is that during the day when your solar panels are producing power, your imported grid power is very low/showing zero. When it gets dark, your grid power use increases. So Track shows you an accurate picture of the grid power you use each day, but does not include your solar energy usage.
  • We are working on full solar compatibility.  Please register for updates below if you wish to be kept up to date on product developments.



  • It is FREE to link Loop to your smart meter – enjoy all the benefits of Loop for free today.