Loop can now get energy data direct from your smart meter

Click to join our smart meter test programme and get early access FOR FREE

Link Loop to your smart meter for free to cut electricity use by 10% and reduce your carbon footprint

The Smarter Way to Go Green

Please note: The Loop Smart Meter app is in beta.  There is no web version.  We currently support mainland UK households only.

It takes 5 minutes to link Loop to your smart meter.  You just need your smart meter’s In-Home Display: this is the small electronic display you were given when the smart meter was installed. Don’t worry if your display doesn’t work, you can use a code printed on the side.

  • Features & Benefits
  • Before You Start
  • Costs

Features & Benefits

  • Save energy – the cleanest energy is the energy you don’t use.  Loop users cut their usage by 10% on average.
  • Save money – using less energy means spending less on your energy bills, plus we help you stay on the cheapest tariff
  • Save the environment – using less energy is a big step towards reducing your environmental impact.  Our unique Solar Simulation shows the impact that clean, green, home grown energy could have on your household.

Key Features

  • Use the detailed breakdowns to see the impact of any changes you make.
  • Receive personalised suggestions for reducing your energy usage.
  • Find out whether you’re a high, medium or low electricity user compared to other households like yours – accurate and believable comparisons show you what good looks like.
  • Slay your Phantoms!  Phantom Load is our term for the stuff you always leave on.  We show you what it costs, then you can make smart decisions about what to turn off.  Simple.
  • Switching…solved!  If, like most people, you haven’t switched energy provider recently, your prayers have been answered.  Just use Loop to do it for you – it’s not hard, it doesn’t take long, there’s no risk and you save hundreds of pounds.  One switch will save you the price of Loop many times over.  We’ll show you accurate savings and the best tariffs available for you.  All you need to do is press a few buttons.  With easy savings of £250 – £300 available, why wouldn’t you?  (Source: Ofgem State of the Energy Market 2018 – The approximate amount consumers on a Standard Variable Tariff could save by switching to the cheapest tariff in the market is £320)
  • See the impact of switching to LED lights.


  • No more wasting money from leaving things on.
  • Understand how much things cost to run.
  • Reduce your environmental impact – every bit of energy you save has a positive impact, whether you’re on a green tariff or not.
  • Switching reminders and recommendations – we’ve got it covered.  We’ll tell you when it’s time to switch, so you don’t need to remember.
  • Check up on your house when you’re away.  It can be quite reassuring to know you haven’t left that heater on.

Before You Start


  • Simple, 5-minute online setup to connect Loop to your smart meter.
  • To sign up you’ll just need your smart meter’s In-Home Display: this is the small electronic display you were given when the smart meter was installed. Don’t worry if your display doesn’t work, you’ll be able to register your meter by entering a code printed on the side.
  • Check out the Knowledge Base for more information on the sign-up process


  • Loop is only available via an app on either iPhone or Android handsets – there is no logged-in web portal.  You cannot view Loop data via a website.
  • The Loop app is currently compatible with Apple iPhones, from 5S onwards, and with Android handsets running version 7 or later.
  • We currently support mainland UK households only. Please register for updates at the foot of the page and we’ll let you know when this changes.
  • Loop is not currently compatible with Economy 10 meters
  • Loop is not currently compatible with three-phase supplies
  • Loop is compatible with Economy 7 meters but there are inaccuracies in the cost calculations as we currently calculate a “blended” price per kWk of electricity and apply that to all energy used through the day and night.  See here for more details.   
  • Loop is compatible with solar installations however this currently comes with caveats:
    • We do not, currently, show solar generation or export in the app.
    • Because our calculations of your Phantom Load are based on your Grid usage, this will also be inaccurate for households with Solar.
    • In the Track section, where you can see your Day, Week and Month view, the numbers shown here are accurate reflections of your imported grid power – so, what you should see is that during the day when your solar panels are producing power, your imported grid power is very low/showing zero. When it gets dark, your grid power use increases. So Track shows you an accurate picture of the grid power you use each day, but does not include your solar energy usage.
  • We are working on full solar compatibility.  Please register for updates below if you wish to be kept up to date on product developments.



  • It is FREE to link Loop to your smart meter – enjoy all the benefits of Loop for free today.