Trust Power Logo

Trust Power

Trust Power is a purpose-led organisation on a mission to accelerate the decarbonisation of UK households through increasing their control over energy use. 

Blue T and P combined as Trust Power Logo

About Us

Empowering Smart Meter Households

Established in 2017, Trust Power launched Loop – a free energy-saving app for smart meter households. 

Loop helps users track their energy consumption and costs, empowering them to make changes that will positively impact their energy bills and carbon footprint. On average, Loop users cut their energy use by 15% and make a carbon saving of around 250kg CO2e per year. 

Through Loop, Trust Power offers households personalised energy insights and advice. This enables users to make informed decisions about how they use energy at home and where to make reductions.

Loop app screen welcome page with the loop logo in the middle and login and create account buttons at the bottom
The Low carbon powering tomorrow logo of a blue and silver ball at the top and underneath is the Trust Power logo of a combined blue T and P

Our Family: Low Carbon

Low Carbon, our parent company, is similarly committed to making a positive and significant impact on the causes of climate change. It does this by leveraging all current and emergent renewable energy technologies in pursuit of a global low-carbon future. 

Harnessing solar, wind, waste-to-energy, battery storage and energy efficiency technologies, Low Carbon has a renewable energy pipeline of more than 8GW in development and is proud to have been certified as a B-Corp.

Whilst Low Carbon creates renewable energy at scale, Loop helps households to use as little of it as possible. We work on different approaches to one shared goal.

Our Mission

Together We Can Make a Positive Impact

Trust Power was founded on the principle of making a lasting impact on climate change. Decarbonisation is a direct benefit of reducing energy usage and switching to clean energy sources. It’s a truly virtuous circle, where everyone benefits.

three houses with solar panels sitting on the earth in space under the clouds and a green sun

Efficiency. Generate. Insulate. Electrify.

Loop is the start of that virtuous circle. Leveraging smart meter data, Loop helps users to develop good energy habits, make smart choices and become part of a larger community with the power to make a difference.

How it works:

By becoming energy-efficient you decrease your reliance on dirty grid energy and spend less on your energy bills.

As your energy consumption decreases, more of it can be covered by solar power from the panels on your roof.

Generating your own energy further reduces your dependency on the grid’s dirty energy.

Upgrading your insulation ensures the energy used to heat your home isn’t wasted.

The final step to improve self-sufficiency is to harness the clean energy you produce to heat your home and power your car, by investing in a heat pump and an electric vehicle.

Loop’s unique and innovative features – Solar Simulator, EcoMeter, Carbon Calculator – help households understand their roadmap for getting to net-zero. By providing personalised insights and savings at each step, both in money and carbon, households can make informed decisions about where to make the best investments for them.

The Loop App

A Timeline of Loop

Since the start of the Loop project in 2017, we’ve made a lot of progress to help households cut their carbon impact.

As the climate emergency grows and net-zero targets draw near, it’s never been more important for us to take action. 

At Trust Power, we want to simplify the process of investing in green solutions. Loop’s features help users make informed decisions based on personalised insights and savings calculations – but there are plenty of developments still to come.

Loop app screen of daily electricity use bar graph tracker
August 2017
The Beginning
Trust Power Logo

Trust Power started in a small office in Oxford with the mission to cut household emissions. The vision was simple - use the analysis of energy data to help households improve their energy efficiency and understand whether installing solar panels made sense.  The question was, pre-smart meters, how to get the energy data we needed?

October 2019
Loop Launch
Loop logo on a black background

Two years later Loop was born, a bespoke new energy monitoring kit using hardware we designed and made ourselves from recycled plastics, a world first for this type of device. Comprising a Clip that attached to a cable from your electricity meter and a Hub that connected to your router, it sent us 8,640 measurements per day, which we analysed and played back to users through the new Loop app.  

May 2020
New Features: Solar Simulator and Solar Playground
White sun with lightning bolt on the inside on a yellow background

Our Solar Simulator and Solar Playground features aim to help households make an informed decision about how solar panels and a home battery could work for them. These features use energy data, house details and weather information to show the personalised impact solar power could make to monthly bills and self-sufficiency.

October 2021
New Feature: Carbon Calculator
Circular icons of a sun, Electricity bolt and blue gas flame on green background

We developed our Carbon Calculator to help Loop users visualise their household’s journey to net-zero. Simply inputting details on home heating and transport, users get a snapshot into their carbon footprint today and the steps that would erase it.

December 2021
Loop Smart Meter App
Purple and black smart meter in-home display device on a multicoloured background

After the pandemic and with the growing ubiquity of smart meters as a source of energy data Loop pivoted to become a software-only product for smart meter households. Removing the need for hardware was transformative as we could now offer the app for free to any house with a smart meter, instantly expanding our opportunity to make impact at scale. 

June 2022
Adding Gas
White gas flame icon on blue background

Making Loop dual-fuel was essential to give households a holistic view of their energy consumption. Our Carbon Calculator highlights that emissions from heating are on average four times higher than from electricity so adding analysis of gas data and helping household improve their gas efficiency was an obvious and very necessary development.

November 2022
Turn Down and Save Launch
Turn down and Save Winter Logo on rectangular black background

Loop’s Turn Down and Save scheme is part of the National Grid’s Demand Flexbility Service. It pays Loop users for reducing their electricity consumption at peak times during the winter. When Loop’s Turn Down and Save scheme first launched, we were offering this service when many of the UK’s biggest energy suppliers were unable to. In the first year of the scheme, users earned over £120k and donated £20k of that to one of the UK’s top energy poverty charities.

January 2023
Amazon Alexa Integration
White alexa logo on light blue background

We worked with Amazon to develop a Loop skill that could be used on Alexa-enabled devices. This innovative tool allows Loop users to monitor and control energy costs through voice commands, creating a more intuitive and connected experience.

July 2023
Summer Turn Down and Save Launch
Turn down and Save Summer Logo on rectangular blue background

After the success of our winter Turn Down and Save scheme, we launched our summer scheme. This wasn’t backed by the National Grid. Instead, we called events when the UK electricity grid was at its most polluting. By taking part and turning down, Loop users cut National Grid ESO carbon emissions.

September 2023
New Feature: EcoMeter
Three horizontal divisions of green, orange and red that read Ecometer Grid Carbon Forecast

We added our EcoMeter feature to the app to show real-time grid grid carbon intensity insights. The aim was to encourage users to rethink the timing of energy-intensive tasks, such as running a dishwasher or charging electric vehicles. The app's dynamic, colour-changing dashboard highlights the cleanest times to use electricity. Aligning high-energy activities with green periods, where more electricity on the grid comes from renewables, can cut carbon emissions.

October 2023
Amazon Energy Dashboard
White alexa logo on light blue background

We revisited Loop’s Alexa Skill with the addition of a widget to be used on Amazon's Energy Dashboard. Installing the Loop widget allows users to see weekly costs directly on Echo devices with a screen, without the need to launch the Loop skill. The widget also acts as a shortcut to the Loop skill, making it even easier for households to access their energy usage data.

May 2024
Loop Optmise Enters Beta Testing

Featuring cutting edge home-grown AI, Loop Optimise, our intelligent home battery manager, entered closed beta testing. 

The Trust Power Team

Meet the Team

Our amazing team punches well above its weight. Whether it’s developing our latest great app feature, doing ‘magic data science stuff’, ensuring a fantastic user experience or using creative marketing to turn water into wine, we’re on shared a mission to create a more sustainable future. 

Meet the faces behind the innovative Loop app.

Laura Barrett
Backend Developer

Tim Beuzeval
Head of Project Delivery

Ula Brown
QA Engineer

Trust Power Data Science Lead

Steve Buckley
Head of Product & Data Science

Trust Power Senior Software Engineer

Matthew Crawford
Senior Software Engineer

Paul Davies
Techinical Lead

Jenny Evans
Digital Marketing Manager

Trust Power Data Scientist

Ruth Harbord
Data Scientist

Trust Power Chief Technical Officer

Sean Hosking
Chief Technical Officer

Trust Power Senior Quality Engineer

Ashvin Jacinth
Senior Quality Engineer

Gerry Mataia
Customer Success Manager

trust Power Senior Front End Developer

Stuart Morris
Senior Front End Developer

Trust Power Senior Digital Product Designer

Ian Norris
Senior Digital Product Designer

Trust Power Data Scientist

Tom Oakes
Data Scientist

Trust Power Marketing Assistant

Ellie Palmer-Burgell
Marketing Assistant

Atul Patel
Technical Lead

Trust Power Principle Engineer

David Riley
Principal Engineer

Trust Power Head of Marketing

Simon Stocks
Head of Marketing

Trust Power Technical Lead

Simon Van Blerk
Technical Lead

Laura Barrett
Backend Developer

Tim Beuzeval
Head of Project Delivery

Ula Brown
QA Engineer

Trust Power Data Science Lead

Steve Buckley
Head of Product & Data Science

Trust Power Senior Software Engineer

Matthew Crawford
Senior Software Engineer

Paul Davies
Techinical Lead

Jenny Evans
Digital Marketing Manager

Trust Power Data Scientist

Ruth Harbord
Data Scientist

Trust Power Chief Technical Officer

Sean Hosking
Chief Technical Officer

Trust Power Senior Quality Engineer

Ashvin Jacinth
Senior Quality Engineer

Gerry Mataia
Customer Success Manager

trust Power Senior Front End Developer

Stuart Morris
Senior Front End Developer

Trust Power Senior Digital Product Designer

Ian Norris
Senior Digital Product Designer

Trust Power Data Scientist

Tom Oakes
Data Scientist

Trust Power Marketing Assistant

Ellie Palmer-Burgell
Marketing Assistant

Atul Patel
Technical Lead

Trust Power Principle Engineer

David Riley
Principal Engineer

Trust Power Head of Marketing

Simon Stocks
Head of Marketing

Trust Power Technical Lead

Simon Van Blerk
Technical Lead

Careers at Trust Power

Joining Trust Power means becoming part of a dynamic team passionate about using data and technology to revolutionise the energy landscape. Innovation, collaboration, and a commitment to excellence define our culture.

Trust Power is growing all the time and we’re always on the look out for talented individuals to grow our team.

To find out more about working at Trust Power and the positions available, visit our LinkedIn page.

If you can’t see a role that sounds like you, we would still love to hear from you.

Blue desk with a chair behind it, a recycling bin underneath and a mug, cactus and laptop on top with a speech bubble coming out of the laptop with the trust power logo