Trust Power
Trust Power is a purpose-led organisation on a mission to accelerate the decarbonisation of UK households through increasing their control over energy use.
About Us
Empowering Smart Meter Households
Established in 2017, Trust Power launched Loop – a free energy-saving app for smart meter households – in 2019.
Loop helps users track their energy consumption and costs, empowering them to make changes that will positively impact their energy bills and carbon footprint. On average, Loop users cut their energy use by 15% and make a carbon saving of around 250kg CO2e per year.
Through Loop, Trust Power offers households personalised energy insights and advice. This enables users to make informed decisions about how they use energy at home and where to make reductions.
Our Family: Low Carbon
Low Carbon, our parent company, is similarly committed to making a positive and significant impact on the causes of climate change. It does this by leveraging all current and emergent renewable energy technologies in pursuit of a global low-carbon future.
Harnessing solar, wind, waste-to-energy, battery storage and energy efficiency technologies, Low Carbon has a renewable energy pipeline of more than 8GW in development and is proud to have been certified as a B-Corp.
Whilst Low Carbon creates renewable energy at scale, Loop helps households to use as little of it as possible. We work on different approaches to one shared goal.
Our Mission
Together We Can Make a Positive Impact
Trust Power was founded on the principle of making a lasting impact on climate change. Decarbonisation is a direct benefit of reducing energy usage and switching to clean energy sources. It’s a truly virtuous circle, where everyone benefits.
Efficiency. Generate. Insulate. Electrify.
Loop is the start of that virtuous circle. Leveraging smart meter data, Loop helps users to develop good energy habits, make smart choices and become part of a larger community with the power to make a difference.
How it works:
By becoming energy-efficient you decrease your reliance on dirty grid energy and spend less on your energy bills.
As your energy consumption decreases, more of it can be covered by solar power from the panels on your roof.
Generating your own energy further reduces your dependency on the grid’s dirty energy.
Upgrading your insulation ensures the energy used to heat your home isn’t wasted.
The final step to improve self-sufficiency is to harness the clean energy you produce to heat your home and power your car, by investing in a heat pump and an electric vehicle.
Loop’s unique and innovative features – Solar Simulator, EcoMeter, Carbon Calculator – help households understand their roadmap for getting to net-zero. By providing personalised insights and savings at each step, both in money and carbon, households can make informed decisions about where to make the best investments for them.
The Loop App
A Timeline of Loop
Since the start of the Loop project in 2017, we’ve made a lot of progress to help households cut their carbon impact.
As the climate emergency grows and net-zero targets draw near, it’s never been more important for us to take action.
At Trust Power, we want to simplify the process of investing in green solutions. Loop’s features help users make informed decisions based on personalised insights and savings calculations – but there are plenty of developments still to come.
Trust Power started in a small office in Oxford with the mission to cut household emissions. The vision was simple - use the analysis of energy data to help households improve their energy efficiency and understand whether installing solar panels made sense. The question was, pre-smart meters, how to get the energy data we needed?
Two years later Loop was born, a bespoke new energy monitoring kit using hardware we designed and made ourselves from recycled plastics, a world first for this type of device. Comprising a Clip that attached to a cable from your electricity meter and a Hub that connected to your router, it sent us 8,640 measurements per day, which we analysed and played back to users through the new Loop app.
Our Solar Simulator and Solar Playground features aim to help households make an informed decision about how solar panels and a home battery could work for them. These features use energy data, house details and weather information to show the personalised impact solar power could make to monthly bills and self-sufficiency.
We developed our Carbon Calculator to help Loop users visualise their household’s journey to net-zero. Simply inputting details on home heating and transport, users get a snapshot into their carbon footprint today and the steps that would erase it.
After the pandemic and with the growing ubiquity of smart meters as a source of energy data Loop pivoted to become a software-only product for smart meter households. Removing the need for hardware was transformative as we could now offer the app for free to any house with a smart meter, instantly expanding our opportunity to make impact at scale.
Making Loop dual-fuel was essential to give households a holistic view of their energy consumption. Our Carbon Calculator highlights that emissions from heating are on average four times higher than from electricity so adding analysis of gas data and helping household improve their gas efficiency was an obvious and very necessary development.
Loop’s Turn Down and Save scheme is part of the National Grid’s Demand Flexbility Service. It pays Loop users for reducing their electricity consumption at peak times during the winter. When Loop’s Turn Down and Save scheme first launched, we were offering this service when many of the UK’s biggest energy suppliers were unable to. In the first year of the scheme, users earned over £120k and donated £20k of that to one of the UK’s top energy poverty charities.
We worked with Amazon to develop a Loop skill that could be used on Alexa-enabled devices. This innovative tool allows Loop users to monitor and control energy costs through voice commands, creating a more intuitive and connected experience.
After the success of our winter Turn Down and Save scheme, we launched our summer scheme. This wasn’t backed by the National Grid. Instead, we called events when the UK electricity grid was at its most polluting. By taking part and turning down, Loop users cut National Grid ESO carbon emissions.
We added our EcoMeter feature to the app to show real-time grid grid carbon intensity insights. The aim was to encourage users to rethink the timing of energy-intensive tasks, such as running a dishwasher or charging electric vehicles. The app's dynamic, colour-changing dashboard highlights the cleanest times to use electricity. Aligning high-energy activities with green periods, where more electricity on the grid comes from renewables, can cut carbon emissions.
We revisited Loop’s Alexa Skill with the addition of a widget to be used on Amazon's Energy Dashboard. Installing the Loop widget allows users to see weekly costs directly on Echo devices with a screen, without the need to launch the Loop skill. The widget also acts as a shortcut to the Loop skill, making it even easier for households to access their energy usage data.
The Trust Power Team
Meet the Team
Our amazing team punches well above its weight. Whether it’s developing our latest great app feature, doing ‘magic data science stuff’, ensuring a fantastic user experience or using creative marketing to turn water into wine, we’re on shared a mission to create a more sustainable future.
Meet the faces behind the innovative Loop app.
Laura Barrett
Backend Developer
Tim Beuzeval
Head of Project Delivery
Ula Brown
QA Engineer
Steve Buckley
Head of Product & Data Science
Matthew Crawford
Senior Software Engineer
Paul Davies
Techinical Lead
Jenny Evans
Digital Marketing Manager
Ruth Harbord
Data Scientist
Sean Hosking
Chief Technical Officer
Ashvin Jacinth
Senior Quality Engineer
Gerry Mataia
Customer Success Manager
Stuart Morris
Senior Front End Developer
Ian Norris
Senior Digital Product Designer
Tom Oakes
Data Scientist
Ellie Palmer-Burgell
Marketing Assistant
Atul Patel
Technical Lead
David Riley
Principal Engineer
Simon Stocks
Head of Marketing
Simon Van Blerk
Technical Lead
Laura Barrett
Backend Developer
Tim Beuzeval
Head of Project Delivery
Ula Brown
QA Engineer
Steve Buckley
Head of Product & Data Science
Matthew Crawford
Senior Software Engineer
Paul Davies
Techinical Lead
Jenny Evans
Digital Marketing Manager
Ruth Harbord
Data Scientist
Sean Hosking
Chief Technical Officer
Ashvin Jacinth
Senior Quality Engineer
Gerry Mataia
Customer Success Manager
Stuart Morris
Senior Front End Developer
Ian Norris
Senior Digital Product Designer
Tom Oakes
Data Scientist
Ellie Palmer-Burgell
Marketing Assistant
Atul Patel
Technical Lead
David Riley
Principal Engineer
Simon Stocks
Head of Marketing
Simon Van Blerk
Technical Lead
Careers at Trust Power
Joining Trust Power means becoming part of a dynamic team passionate about using data and technology to revolutionise the energy landscape. Innovation, collaboration, and a commitment to excellence define our culture.
Trust Power is growing all the time and we’re always on the look out for talented individuals to grow our team.
To find out more about working at Trust Power and the positions available, visit our LinkedIn page.
If you can’t see a role that sounds like you, we would still love to hear from you.
