Refer a Friend: FAQs + T&Cs
Frequently Asked Questions
To refer a friend you need to be an existing, active Loop smart meter app user.
It’s really easy. We send you a unique referral link which you share with anyone you think might be interested. That's it.
Once your friend has signed up to Loop using your link and we have confirmed that we can get energy data for them, you get one entry into our monthly prize draw.
For every qualifying referral you will get one entry into our monthly £50 prize draw.
As many as possible please! The more referrals you make, the more entries you get into the prize draw and the higher your chances of winning.
You are able to set up multiple accounts for different residents in the same household to access the same energy data however these do not quality for the Refer a Friend prize draws. To qualify as an active new user, they must use an MPAN that has not been previously registered with Loop.
Terms and Conditions
- This offer is only valid for the introduction of New Active Users to Loop.
- A New Active User is a user who has not previously added their MPAN to the Loop system and who successfully receives full energy data from their smart meter via the Loop smart meter app. For a dual fuel household this means we need to access both gas and electricity. For households without Gas this means Electricity only. We have a very high success rate for connections and data retrieval but sometimes are unable to obtain data for reasons outside of our control. Rewards will not be paid where data cannot be retrieved for reasons beyond our direct control.
- This offer is not valid for the introduction of existing or previous active customers.
- This offer is not valid for the introduction of new users accessing data from an MPAN already on the Loop system.
- Qualifying referrals will each earn one entry into our monthly £50 prize draw in the month in which the successful referral takes place.
- Draws take place on the first day of the month (or the next working day where this falls on a weekend) and include entries from all new referrals received up to 23.59:59 on the last day of the month.
- Winners will be notified within 48 hours of the draw taking place.
- In order for the referring Loop user to receive their prize draw entry, the New Active Customer must sign up using the unique referral link provided by the referring Loop user.
- Any attempt to manipulate or abuse the promotion, including but not limited to the use of automated systems, bots, or any other means that subvert the fair and intended operation of the prize draw, will result in disqualification from the promotion.
- We reserve the right to cancel, terminate, modify, or suspend the promotion at any time.
