Customer Service Update
Due to ongoing disruption to normal working practices you may experience longer-than-normal response times to support tickets and delayed dispatch of orders. Thank you for your patience.
Please note: You require access to your meter cupboard to fit the Loop Clip. The Loop app is currently compatible with Apple iPhones only, from 5S onwards. Our Android app will be available soon. We currently support mainland UK households only. Please register for updates at the foot of the page and we’ll let you know when this changes.With Loop you can see what you’re spending on electricity, discover easy ways to save, plus we’ve solved switching your energy deal…you might even catch a phantom…