Key Features

• See your live energy use – in £ and kWH.
• Use the detailed breakdowns to see the impact of any changes you make.
• Receive personalised suggestions for reducing your energy usage.
• Find out whether you’re a high, medium or low electricity user compared to other households like yours – accurate and believable comparisons show you what good looks like.
• Slay your Phantoms!  Phantom Load is our term for the stuff you always leave on.  We show you what it costs, then you can make smart decisions about what to turn off.  Simple.
• Switching…solved!  If, like most people, you haven’t switched energy provider recently, your prayers have been answered.  Just use Loop to do it for you – it’s not hard, it doesn’t take long, there’s no risk and you save hundreds of pounds.  One switch will save you the price of Loop many times over.  We’ll show you accurate savings and the best tariffs available for you.  All you need to do is press a few buttons.  With easy savings of £250 – £300 available, why wouldn’t you?  (Source: Ofgem State of the Energy Market 2018 – The approximate amount consumers on a Standard Variable Tariff could save by switching to the cheapest tariff in the market is £320)
• See the impact of switching to LED lights.

Benefits

• No more wasting money from leaving things on.
• Understand how much things cost to run.
• Reduce your environmental impact – every bit of energy you save has a positive impact, whether you’re on a green tariff or not.
• Switching reminders and recommendations – we’ve got it covered.  We’ll tell you when it’s time to switch, so you don’t need to remember.
• Check up on your house when you’re away.  It can be quite reassuring to know you haven’t left that kettle on.

Compatibility

• Further information on compatibilty is available on our Knowledge Base
• The Loop app is currently compatible with Apple iPhones, from 5S onwards, and with Android handsets running version 7 or later.
• We currently support mainland UK households only. Please register for updates at the foot of the page and we’ll let you know when this changes.
• You need access to your meter cupboard to install the Loop Clip and for this to be within 30 meters of your broadband router.
• Loop works equally well with all electricity meter types – analogue, digital, smart meter and pre-payment:
  • If you have 4 cables: clip on the RIGHT HAND CABLE.
  • If you have 4 cables with a special connector, leaving only 2 cables visible: clip on RIGHT HAND CABLE.
  • If you have 5 cables: clip on the LEFT HAND CABLE.
  • If you have 5 cables with a special connector, leaving only 3 cables visible: this configuration is not supported – unfortunately you are unable to use Loop.
  • If you are in any doubt about compatibility, please email [email protected] with a photograph of your meter and cabling.
• Loop is not currently compatible with Economy 10 meters
• Loop is not currently compatible with three-phase supplies
• Loop is compatible with Economy 7 meters but there are inaccuracies in the cost calculations as we currently calculate a “blended” price per kWk of electricity and apply that to all energy used through the day and night.  See here for more details.   
• The Loop kit is compatible with solar installations however this currently comes with caveats:
  • We do not, currently, show solar generation or export in the app.
  • The Live view is also confused when your solar panels are producing power – if you are exporting power to the grid, this will be shown as a positive number on the Live view i.e. you will see your exported power as usage in the Live view. At night or when you are importing grid power, Live will show you an accurate reading for your grid power use.
  • Because our calculations of your Phantom Load are based on your Grid usage, this will also be inaccurate for households with Solar.
  • In the Track section, where you can see your Day, Week and Month view, the numbers shown here are accurate reflections of your imported grid power – so, what you should see is that during the day when your solar panels are producing power, your imported grid power is very low/showing zero. When it gets dark, your grid power use increases. So Track shows you an accurate picture of the grid power you use each day, but does not include your solar energy usage.
• We are working on full solar compatibility.  This will require additional hardware at additional cost.  Please register for updates below if you wish to be kept up to date on product developments.

Setup

• Simple, 5-minute setup.  No engineers required, no expert installation, no new wiring, no batteries, just a simple clip that goes around a cable by your electricty meter and a small hub that you plug in to your broadband router.

What’s in the box

• Designed and manufactured in the UK.
• Made from 70% recycled plastic, our Clip and Hub have been engineered to give you years of trouble-free service.
• Box contains: Loop Hub, Loop Clip, ethernet cable, power cable, power supply.

Loop App

• Our brand new Loop iOS app (only available from the App Store) shows you as much detail about your electricity usage as you’d like – from every 10 seconds to an annual summary, and everything in between.
• See and understand your energy use like never before.  Telling others to turn the lights off just got a whole lot easier…especially if you haven’t yet changed to LEDs.

Requirements

• A working internet connection.  You do not need a wireless network – the Loop Clip and Hub pair using their own dedicated connection.
• Your broadband router (where your Loop Hub lives) should be be less than 30 metres from your electricity meter (where your Loop Clip lives).  You can use powerline adapters to bring the hub into range of the clip if required.

Costs

• Purchase Price: £49.99
  • This includes Year 1 subscription.
• Year 2 onwards: £12 per year subscription for full access to app features and functionality.

Guarantees

• 45 day, no quibble, money-back guarantee.
• 12 month hardware warranty.